Frequently Asked Questions

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Cash-To-Card Kiosks

The Indiana Convention Center is a cashless facility for all food & beverage purchases. A cash-to-card kiosk, which will exchange cash for a debit card, is located within the Speedway Corridor vending area on the first level of the Indiana Convention Center.

Drop Off/Pick Up Point

Persons may be dropped off and/or picked up on the north side of the convention center under the Maryland Street canopy. Located at the southwest corner of Maryland Street and Capitol Avenue, access may be restricted during certain events.

First Aid

First Aid facilities are presently staffed by Indiana University Health Services.

Attendees: For emergencies, please contact facility security at (317) 262-3350 or by dialing 3350 on any red house phone.
Planners: Medical personnel are required if 2,000 or more attendees are anticipated for an event. For more information, contact our event management department. For emergencies during events, contact your event coordinator or facility security. Facility security can be reached at (317) 262-3350 or by dialing 3350 on any red house phone.

Lost & Found

Lost and found items are stored in our security dispatch office (317) 262-3350.

Nursing/Lactation

In order to accommodate our customers who are breastfeeding, the Indiana Convention Center maintains a lactation room for nursing mothers. The Nursing Mother Station is located in the Women’s Restroom on the first floor of the Convention Center across from the Security Dispatch and First Aid Offices along the Crossroad Corridor. The on-site lactation room provides privacy and may be accessed at any time. Each private area inside has a chair, electrical outlet, dimmable light and side table.

Parking

Please visit our Parking page.

Restrooms

Restrooms are located throughout the Indiana Convention Center. There are three family restrooms located in the facility:

Next to Room 130
Across from Room 241
Across from The Landing on Maryland food court

Skywalks

Please visit our Skywalks page.

Water Refill Stations

In an effort to reduce the amount of single-use plastic containers used in our building, the Indiana Convention Center offers water refill stations throughout the building.

Wi-Fi

Free Wi-Fi is available in the food courts, corridors and public spaces for tasks that are not bandwidth intensive such as reading email and light web browsing. Clients requiring higher connectivity needs can contact Smart City Networks or by calling (888) 446-6911.